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HerbalSales Privacy Statement
- This privacy
statement discloses the privacy practices for eyefiveinc.com and
our sites.
HerbalSales.co.uk is the sole owner of the information collected
on this site. We will not sell, share, or rent this information
to others in ways different from what is disclosed in this statement.
HerbalSales.co.uk collects information from our users at several
different points on our website.
Registration
In order to use this web site, a user must first complete the
registration form. During registration a user is required
to give their contact information (such as name and email address). This
information is used to contact the user about the services on
our site for which they have expressed interest. It is optional
for the user to provide demographic information (such as income
level and gender), and unique identifiers (such as social security
number), but encouraged so we can provide a more personalized
experience on our site.
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Order
We request information from the user on our order form. Here a
user must provide contact information (like name and shipping
address) and financial information (like credit card number, expiration
date). This information is used for billing purposes and to fill
customers orders. If we have trouble processing an order, this
contact information is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the users hard drive containing
information about the user. Usage of a cookie is in no way linked
to any personally identifiable information while on our site.
Once the user closes their browser, the cookie simply terminates.
For instance, by setting a cookie on our site, the user would
not have to log in a password more than once, thereby saving time
while on our site. If a user rejects the cookie, they may still
use our site. The only drawback to this is that the user will
be limited in some areas of our site. For example, the user will
not be able to participate in any of our Sweepstakes, Contests
or monthly Drawings that take place. Cookies can also enable us
to track and target the interests of our users to enhance the
experience on our site. Some of our business partners
use cookies on our site (for example, advertisers). However,
we have no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track
users movement, and gather broad demographic information for aggregate
use. IP addresses are not linked to personally identifiable
information.
Sharing
We will share aggregated demographic information with our
partners and advertisers. This is not linked to any personal information
that can identify any individual person.
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- We use an
outside shipping company to ship orders, and a credit card processing
company to bill users for goods and services. These companies
do not retain, share, store or use personally identifiable information
for any secondary purposes.
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- We partner
with another party to provide specific services. When the user
signs up for these services, we will share names, or other contact
information that is necessary for the third party to provide these
services. These parties are not allowed to use personally identifiable
information except for the purpose of providing these services.
Links
This web site contains links to other sites. Please be aware
that we HerbalSales.co.uk are not responsible for the privacy
practices of such other sites. We encourage our users to be aware
when they leave our site and to read the privacy statements of
each and every web site that collects personally identifiable
information. This privacy statement applies solely to information
collected by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for
contact information such as name and email address.
Surveys & Contests
From time-to-time our site requests information from users
via surveys or contests. Participation in these surveys or contests
is completely voluntary and the user therefore has a choice whether
or not to disclose this information. Information requested may
include contact information (such as name and shipping address),
and demographic information (such as zip code, age level). Contact
information will be used to notify the winners and award prizes.
Survey information will be used for purposes of monitoring or
improving the use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing
a friend about our site, we ask them for the friends name and
email address. HerbalSales.co.uk will automatically send the friend
a one-time email inviting them to visit the site. HerbalSales.co.uk
stores this information for the sole purpose of sending this one-time
email. The friend may contact HerbalSales.co.uk at herbalsales@earthlink.net
to request the removal of this information from their database.
Security
This web site takes every precaution to protect our users’
information. When users submit sensitive information via the website,
your information is protected both online and off-line. When our
registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number), that
information is encrypted and is protected with the best encryption
software in the industry - SSL.
While on a secure page, such as our order form, the lock icon
on the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or
open, when you are just ‘surfing’. While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information
off-line. All of our users’ information, not just the sensitive
information mentioned above, is restricted in our offices. Only
employees who need the information to perform a specific job (for
example, our billing clerk or a customer service representative)
are granted access to personally identifiable information. ALL
employees are kept up-to-date on our security and privacy practices.
Every quarter, as well as any time new policies are added, our
employees are notified and/or reminded about the importance we
place on privacy, and what they can do to ensure our customers’
information is protected. Finally, the servers that we store personally
identifiable information on are kept in a secure environment,
behind a locked cage. If you have any questions about the
security at our website, you can send an email to herbalsales@earthlink.net.
Supplementation of Information
In order for this website to properly fulfill its obligation
to our customers, it is necessary for us to supplement the information
we receive with information from 3rd party sources. For example,
to determine if our customers qualify for one of our credit cards,
we use their name and social security number to request a credit
report. Once we determine a user’s credit-worthiness, this document
is destroyed.
- (or)
- In order for
this website to enhance its ability to tailor the site to an individual’s
preference, we combine information about the purchasing habits
of users with similar information from our partners, Company Y
& Company Z, to create a personalized user profile. When a
user makes a purchase from either of these two companies, the
companies collect and share that purchase information with us
so we can tailor the site to our users’ preferences.
Special Offers
We send all new members a welcoming email to verify password and
username. Established members will occasionally receive information
on products, services, special deals, and a newsletter. Out of
respect for the privacy of our users we present the option to
not receive these types of communications. Please see our choice
and opt-out below.
Site and Service Updates
We also send the user site
and service announcement updates. Members are not able to un-subscribe
from service announcements, which contain important information
about the service. We communicate with the user to provide requested
services and in regards to issues relating to their account via
email or phone.
Correction/Updating Personal Information:
If a user’s personally identifiable information changes (such
as your zip code), or if a user no longer desires our service,
we will endeavor to provide a way to correct, update or remove
that user's personal data provided to us. This can usually be
done at the member information page or by emailing our
Customer Support.
Contact Us:
herbalsales@earthlink.net
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having
their information used for purposes not directly related to our
site at the point where we ask for the information. For example,
our order form has an ‘opt-out’ mechanism so users who buy a product
from us, but don’t want any marketing material, can keep their
email address off of our lists. Users who no longer wish to
receive our newsletter or promotional materials from our partners
may opt-out of receiving these communications by replying to unsubscribe
in the subject line in the email or email us at herbalsales@earthlink.net.
Users of our site are always notified when their information is
being collected by any outside parties. We do this so our
users can make an informed choice as to whether they should proceed
with services that require an outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we will post those
changes on our Homepage so our users are always aware of what
information we collect, how we use it, and under circumstances,
if any, we disclose it. If at any point we decide to use personally
identifiable information in a manner different from that stated
at the time it was collected, we will notify users by way of an
email. Users will have a choice as to whether or not we use their
information in this different manner. We will use information
in accordance with the privacy policy under which the information
was collected.
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